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Join date: Mar 8, 2022
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What does Dynamics 365 Customer Service offer?
Omnichannel support
case management
knowledge management
Customer Insights
Customer Service Insights
activity tracking
Chatbots
Customer Voice
Customer Service Insights
With the insights generated by AI offered by Customer Service Insight you can:
Proactively improve customer satisfaction.
Increase operational efficiency.
Have a comprehensive perspective.
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